Resolving Condition of "ECC Correctable Memory Error" Raised on all DIMMs in DSR HP Proliant BL460 G8 or G9 Servers (Doc ID 2270203.1)

Last updated on SEPTEMBER 19, 2017

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 5.0 and later
Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.1.5 and later
Oracle Communications Performance Intelligence Center (PIC) Hardware - Version 10.1.5 and later
Information in this document applies to any platform.

Symptoms

Problem condition may raise certain platform alarms on the Diameter Signaling Router GUI, including Event 32321 ECC Memory Correctable Error or 32300 Server Fan Failure.

Syscheck may report some or all modules in class hardware failing.

Server is Hewlett Packard (HP) Generation 8 or 9, running iLO4 firmware versions lower than 2.54.

Changes

This condition, generally rare, may appear without any noted event.

Cause

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