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ACSLS - acsls service is not starting due to "Undefined hostname" error (Doc ID 2270414.1)

Last updated on MAY 26, 2017

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 8.0 to 8.4 [Release 8.0]
Information in this document applies to any platform.

Symptoms

ACSLS acsls service is failing to start.


The acsls_start.log is showing this error:

Wed May 17 20:45:21 UTC 2017
acsdb: acsdb is online
/export/home/ACSSS/bin/acsls.startup: Initializing ACSLS.
acsls.startup 2379: Warning: Cannot set environmental variable,
ACS_HOST_ADDR., args:




The acsss_event.log file is showing a similar error:

2017-05-17 20:45:21 acsls.startup[0]:
2379 W acsls.startup N/A N/A
Warning: Cannot set environmental variable, ACS_HOST_ADDR., args:


2017-05-17 20:45:25 storage server[0]:
347 N ss_main.c 4 564
-----------------------------------------------------------------
ss_main: Initiation started, Oracle ACSLS (Automated Cartridge System Library
Software) 8.4.0

2017-05-17 20:46:02 ACSSA[0]:
1439 N sa_demux.c 1 296
Server system recovery started.

2017-05-17 20:46:03 ACSSA[0]:
1434 N sa_demux.c 1 296
ACS 0: Online.

2017-05-17 20:46:04 ACSLM[0]:
2558 N lm_msg_hdlr.c 1 1519
lm_msg_hdlr: LSM READY received for LSM 0, 0, Modifier 1

2017-05-17 20:46:04 CSI[0]:
935 N csi_mt_init.c 1 147
ONC RPC: csi_mt_init(): Initiation Started

2017-05-17 20:46:04 CSI[0]:
929 N csi_hostaddr.c 1 103
ONC RPC: csi_hostaddr(): status:STATUS_PROCESS_FAILURE; failed:
gethostbyname()
Undefined hostname

2017-05-17 20:46:04 CSI[0]:
929 N csi_hostaddr.c 1 119
ONC RPC: csi_hostaddr(): status:STATUS_PROCESS_FAILURE;
Undefined hostname

 

Changes

 New ACSLS installation

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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