Oracle ZFS Storage Appliance: How to Resolve Multiple Disk Failures caused by FMA SMART 'Trip' (Doc ID 2270560.1)

Last updated on JUNE 01, 2017

Applies to:

Oracle ZFS Storage ZS5-2 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS5-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS4-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-2 - Version All Versions to All Versions [Release All Releases]
Sun ZFS Storage 7420 - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)

Symptoms

This KM is for multiple disk failures of  "SMART health-monitoring firmware reported that a disk failure is imminent." that are not related to the 'Hitachi 600/900GB Drive' issue outlined in Doc ID 2073735.1.

Reported against HGST-H7280A520SUN8.0T  and   HGST-H101812SFSUN1.2T  in ORACLE-DE2-24C and ORACLE-DE2-24P JBODS

The drives are reported as "faulted" in the hardware configuration.

FMA reports:

 

Then this document may apply to your case.

 

Cause

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