SL8500 - Inserts/Ejects Will Not Complete in CAP When Top Magazine is Engaged, 3955, Error from device Code: 510 - Robot says location full/obstructed

(Doc ID 2287410.1)

Last updated on JULY 21, 2017

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Inserts and Ejects will not complete while Top Magazine is engaged, but will work when Magazine is removed.

Analysis report :

3955 - (9X)
Error from device Code: 510 - Robot says location full/obstructed, cmo_user_put: Retry Performed 5611; servo mech track event 5014 address = CAP_Cell(1,2,55,1,1)
Error from device Code: 510 - Robot says location full/obstructed, cmo_user_put: Retry Performed 5611; servo mech track event 5014 address = CAP_Cell(1,2,55,1,2)
Error from device Code: 510 - Robot says location full/obstructed, cmo_user_put: Retry Performed 5611; servo mech track event 5014 address = CAP_Cell(1,2,55,1,3)
Error from device Code: 510 - Robot says location full/obstructed, cmo_user_put: Retry Performed 5611; servo mech track event 5014 address = CAP_Cell(1,2,55,1,4)
Error from device Code: 510 - Robot says location full/obstructed, cmo_user_put: Retry Performed 5611; servo mech track event 5014 address = CAP_Cell(1,2,55,1,5)
Error from device Code: 510 - Robot says location full/obstructed, cmo_user_put: Retry Performed 5611; servo mech track event 5014 address = CAP_Cell(1,2,55,1,6)
Error from device Code: 510 - Robot says location full/obstructed, cmo_user_put: Retry Performed 5611; servo mech track event 5014 address = CAP_Cell(1,2,55,1,7)
Error from device Code: 510 - Robot says location full/obstructed, cmo_user_put: Retry Performed 5611; servo mech track event 5014 address = CAP_Cell(1,2,55,1,8)
Error from device Code: 510 - Robot says location full/obstructed, cmo_user_put: Retry Performed 5611; servo mech track event 5014 address = CAP_Cell(1,2,55,1,9)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms