How to solve "Unable to find configuration, please restart ASR Manager." error when installing ASR 5.x (Doc ID 2296218.1)

Last updated on AUGUST 11, 2017

Applies to:

Auto Service Request (ASR) - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal

This document is intended to provide assistance in solving "Unable to find configuration, please restart ASR Manager" error
when installing ASR 5.x.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms