After upgrading to Secure Global Desktop 5.3, launching of Character applications fail

(Doc ID 2299974.1)

Last updated on AUGUST 29, 2017

Applies to:

Oracle Secure Global Desktop - Version 5.3 to 5.3 [Release 5.0]
Information in this document applies to any platform.

Symptoms

After upgrading to Secure Global Desktop (SGD) 5.3, users find that the character application(s) that worked on older SGD version cannot be launched normally on SGD 5.3. For example, the launch results in a blank window with the command prompt instead of the expected character application.

The application server is an older Linux server e.g. RedHat Linux 3

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms