SL8500 - Audit Cannot Complete Due to Hardware Failure, Result Code : 3324 com.stortek.ats.elib.server.common.LcException: Cap Unlocked (Doc ID 2304917.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Trying to run an audit with the CAP in automatic mode, the audit fails.
This happens when using SLConsole and it also happens when using command proc.

Symptoms

Audit cannot complete due to hardware failure com.stortek.ats.elib.server.common.LcException: Cap unlocked

Device Address : 1.0.0.0.0
User : root
Requester : default
Activity : AuditDaemon
Request Id : -1061301
Level : error
Result Code : 3324
Text : "Audit cannot complete due to hardware failure com.stortek.ats.elib.server.common.LcException: Cap unlocked"
Parameters : startAddress=1,3,15,2,1 endAddress=1,3,15,2,13

2017-09-05T13:28:02.141 1,0,0,0,0 root default AuditDaemon -1061301error 3324 Audit cannot complete due to hardware failure com.stortek.ats.elib.server.common.LcException: Cap unlocked startAddress=1,3,15,2,1 endAddress=1,3,15,2,13

2017-09-05T13:28:20.455 1,0,0,0,0 root default AuditDaemon -1061101error 3324 Audit cannot complete due to hardware failure com.stortek.ats.elib.server.common.LcException: Cap unlocked startAddress=1,2,15,2,1 endAddress=1,2,15,2,13

2017-09-05T13:28:29.857 1,0,0,0,0 root default AuditDaemon -1061801error 3324 Audit cannot complete due to hardware failure com.stortek.ats.elib.server.common.LcException: Cap unlocked startAddress=1,4,15,2,1 endAddress=1,4,15,2,13

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms