SL150 - Library Is Offline - Front Operator Panel Shows "Robot is Parking", Fault Code 9030

(Doc ID 2312932.1)

Last updated on OCTOBER 03, 2017

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Business Impact
~~~~~~~~~~~~~~
Production instance.
The library is not recording backups.
The Customer has upgraded the Firmware code to 0300 and tried rebooting the library. However, issue still persists.

Symptoms

The Web BUI shows alert message :

The Library was mounting a Tape (78 hours ago).
There is a second process, that is a "restart of the Library (more than 50 hours) "

Fault code 9030
Drive cleaning.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms