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Ops Center EC registration fails with error after Java 1.7.0_151 or 1.8.0_121: Cannot find cert in truststore (/usr/jdk/latest/jre/lib/security/cacerts) (Doc ID 2313480.1)

Last updated on JANUARY 15, 2021

Applies to:

Enterprise Manager Ops Center - Version 12C to 12cR3 (12.3) [Release 12.0]
Information in this document applies to any platform.

Symptoms

 - Ops Center Enterprise Controller (EC) fails to register with MOS starting with Java 1.7.0_151 OR Java 8 Update 121 because these Java releases no longer include the required certificate. This only happens when an unregistered Ops Center tries to register. This includes new or upgraded installation that has not yet been registered, for example, switching from disconnected mode to connected mode and then registering Ops Center. The already registered Ops Center will continue to work. In order to register Ops Center, a Java certificate needs to be imported into the Java truststore. 

 - The following errors may be seen in the EC cacao logs: (example)

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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