Oracle ZFS Storage Appliance: Support Strategy for Replacing a 1.6TB Readzilla with a Higher Capacity drive

(Doc ID 2314148.1)

Last updated on OCTOBER 26, 2017

Applies to:

Oracle ZFS Storage ZS5-2 - Version All Versions and later
Oracle ZFS Storage ZS3-BA - Version All Versions and later
Sun ZFS Storage 7420 - Version All Versions and later
Oracle ZFS Storage Appliance Racked System ZS5-4 - Version All Versions and later
Oracle ZFS Storage Appliance Racked System ZS5-2 - Version All Versions and later
7000 Appliance OS (Fishworks)

Goal

BEFORE CONTINUING with the order for a replacement of a 1.6TB SSD with a Higher Capacity SSD, please ENSURE you have READ and UNDERSTAND the information contained in this document.

Failure to ADHERE to this document WILL result in delays to Customer problem resolution.

 

IMPORTANT NOTE: Older model 1.6TB SSDs are NO LONGER AVAILABLE, a SSD with a Higher Capacity (3.2TB) will be provided to replace a lower capacity device.

However, the higher capacity SSD will require a minimum AK Firmware version of OS 8.7.0 for the ZFS Storage Appliance.

 

Updating your software to the recommended version code will help to expedite part replacements.

Please see MOS Document ID 2021771.1 for the latest ZFS Storage Appliance Software Requirements and update process.

 

IMPORTANT NOTE:  If you are unable to upgrade the AK Firmware version to support the 3.2TB SSD, the replacement parts request (for a lower capacity device) will be placed on back order with NO Delivery TIME of fulfillment.

 

Solution

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