The ASR Manager Installation fails on SPARC systems with the error SNMP port (0) is already in use

(Doc ID 2314445.1)

Last updated on NOVEMBER 21, 2017

Applies to:

Auto Service Request (ASR) - Version All Versions to All Versions [Release All Releases]
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on SPARC (32-bit)

Symptoms

 1. The ASR manager package installation fails with errors " ASR Manager is in (maintenance) state. SNMP port (0) is already in use "

 2. The ASRM service is in maintenance state "svc:/application/management/asrm:default" 

 3. Unable to run ASR CLI commands on the ASR Manager

Changes

The previous version of the ASR Manager was removed and now trying to install the new package, ASR Manager 5.7.6.

Cause

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