Support Strategy for Replacing a 200GB SSD (October 2017) in x86 based systems

(Doc ID 2315054.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle Public Cloud Machine X5 Hardware - Version X5 and later
Oracle ZFS Storage ZS3-2 - Version All Versions and later
Oracle Public Cloud Machine - Version N/A and later
Private Cloud Appliance X5-2 Hardware - Version All Versions and later
Sun Fire X4170 M2 Server - Version All Versions and later
x86 64 bit
BMCS 2-node ODA RAC FW 12.2.1.2 – Oct 2017 Oct 2017
Enclave ODA Compute X5-2 FW 12.2.1.2 – Oct 2017 Oct 2017
Oracle Database Appliance X4-2 FW 12.2.1.2 – Oct 2017 Oct 2017
Oracle Database Appliance X5-2 FW 12.2.1.2 – Oct 2017 Oct 2017
Oracle Database Appliance X6-2 High Availability FW 12.2.1.2 – Oct 2017 Oct 2017
Oracle Exalogic Elastic Cloud X4-2 FW 12.2.1.2 – Oct 2017 Oct 2017
Oracle Exalogic Elastic Cloud X5-2 FW 12.2.1.2 – Oct 2017 Oct 2017
Oracle Public Cloud Machine X5-2 FW 8.7.4 - Release date TBD TBD – Being worked
Oracle Virtual Compute Appliance X4-2 Storage Appliance FW 8.7.4 - Release date TBD TBD – Being worked
Private Cloud Appliance X5-2 Hardware FW 8.7.4 - Release date TBD TBD – Being worked
Sun Fire X4370 M2 FW 12.2.1.2

Goal

BEFORE CONTINUING with the order for a replacement of a 200GB Logzilla SSD, please ENSURE you have READ and UNDERSTAND the information contained in this document.

Failure to ADHERE to this document WILL result in delays to Customer problem resolution.

 

IMPORTANT NOTE: The 200GB SSD (HUSMM1640ASS200 - Part numbers  7094120, 7094126 & 7309938) has very LIMITED AVAILABILITY, a replacement 200GB SSD will be provided.

 

 

Updating your software to the recommended version code will help to expedite part replacements. See Table below for recommended software versions needed.

 

Solution

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