Support Strategy for Replacing a 200GB SSD in SPARC Based Systems

(Doc ID 2316083.1)

Last updated on DECEMBER 20, 2017

Applies to:

Oracle SuperCluster M7 Hardware - Version All Versions and later
Oracle SuperCluster T5-8 Hardware - Version All Versions and later
SPARC SuperCluster T4-4 - Version All Versions and later
MiniCluster S7-2 Hardware - Version All Versions and later
Oracle SuperCluster M6-32 Hardware - Version All Versions and later
SPARC

Goal

BEFORE CONTINUING with the order for a replacement of a 200GB Logzilla SSD, please ENSURE you have READ and UNDERSTAND the information contained in this document.

Failure to ADHERE to this document WILL result in delays to Customer problem resolution.

IMPORTANT NOTE: The 200GB SSD (HUSMM1640ASS200 - Part numbers 7094120, 7094126 & 7309938) has very LIMITED AVAILABILITY, a replacement 200GB SSD will be provided.

 

Updating your software to the recommended version code will help to expedite part replacements. See Table below for recommended software versions needed.

 

Product Supported SW
Oracle SuperCluster M8 Oct 2017 QFSDP
Oracle SuperCluster M7 Jan 2018 QFSDP
Oracle SuperCluster M6-32 Jan 2018 QFSDP
Oracle SuperCluster T5-8 Jan 2018 QFSDP
SPARC SuperCluster T4-4 Jan 2018 QFSDP
Oracle MiniCluster S7-2 Sep 2017 (SW 1.2.2.3)

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms