SL500 - FETCH Request of Tape Failed. Robotic Arm Failure (Doc ID 2322165.1)

Last updated on NOVEMBER 02, 2017

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

 SLConsole is reporting Robot is in error/unknown state and Amber LED is lit active.

2017-10-21T22:36:08.861 0.0.1.0.7 503 robot /usr/local/bin/Ifm error0000 5010 "Director - fetchResponse() servo mech reach event 5010 at 5234 tachs, 4817 mils"
2017-10-21T22:36:08.925 0.0.0.0.0 3202 ifm error3000 3312 "(request id = HOST/0x10257458) ***ERROR::IfmMove::doFetch(): WE ARE INOP"
2017-10-21T22:36:09.440 0.0.0.0.0 3202 ifm error3000 3312 "(request id = HOST/0x10257458) IfmMove::commonMoveCommand(): FETCH request of tape L41831L4 from (LMRC) 0,3,7,1 failed:"

Changes

 

Cause

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