Oracle ZFS Storage Appliance: Snap Management Utility (SMU) Uses Wrong Oracle Home After Database Upgrade

(Doc ID 2324472.1)

Last updated on NOVEMBER 17, 2017

Applies to:

Sun Storage 7110 Unified Storage System - Version All Versions and later
Oracle ZFS Storage Appliance Racked System ZS5-4 - Version All Versions and later
Oracle ZFS Storage Appliance Racked System ZS5-2 - Version All Versions and later
Oracle ZFS Storage ZS4-4 - Version All Versions and later
Oracle ZFS Storage Appliance Racked System ZS4-4 - Version All Versions and later
7000 Appliance OS (Fishworks)

Symptoms

After upgrading an Oracle database, ORACLE_HOME changed from dbhome_3 to dbhome_4. This caused SMU to fail to create backups with the following error:

 

 

Changes

 Problem can occur if you have Oracle Databases that were backed up previously with Snap Management Unit and upgrade the Database and the ORACLE_HOME directory changes.

 

Cause

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