SDS SOAM server missing from NOAM Status & Manage->Server View

(Doc ID 2326404.1)

Last updated on NOVEMBER 08, 2017

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 5.0 and later
Information in this document applies to any platform.

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Symptoms

 SDS SOAM server missing from NOAM Status & Manage->Server View

OAM Max HA Role showed OOS in NOAM GUI Main Menu: Status & Manage -> HA, even after reboot.

ha.mystate and pl commands gave error indicated database tables were not correctly populated:

[root@SOAM ~]# ha.mystate
ha.mystate: Cannot open NodeInfo at /opt/comcol/prod/bin/ha.mystate line 75.
[root@sdsSO-dsr3wtc2-b ~]# pl

10/23/2017 16:14:36 pm.wakeup#31000{}
** IDB_DBDOWN/FTL database not loaded [IdbDict.cxx:585]
^^ shmget(key=0xdb0000, size=1, shmflg=0) [CoreD.cxx:348]
^^ IprFragment::attach(key=0xdb0000, mode=0) [IprFrag.cxx:305]
^^ E_NOENT cannot shmget [CoreD.cxx:346]
^^ IdbDictMap::loadTbls() [IdbDict.cxx:607]
^^ PrGnTbl::getPrGnTbl(name=PmState) [PrGnTbl.cxx:237]
^^ IddTable::ddictBind(tblName=PmState, tblSig=0x77bf07c4) [IddTable.cxx:187]
^^ IdbReadIter::ddictBind() [IdbIter.cxx:602]
^^ IdbIter::open(spec="PmState", sig=0x77bf07c4) [IdbIter.cxx:2024]
^^ PmCtl::getRec() [PmCtl.cxx:37]
^^ PmCtl::getPmPid() [PmCtl.cxx:221]
^^ PmCtl::wakeUpPm() [PmCtl.cxx:351]

Cause

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