My Oracle Support Banner

DSR Event 31003 SW EXGSTACK_Process Thread Watchdog Failure (Doc ID 2326439.1)

Last updated on AUGUST 27, 2020

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.2.0 to DSR 8.2.0 [Release DSR 7.0 to DSR 8.0]
Tekelec

Symptoms

 A RouteList having two RouteGroups. When all connections in one RouteGroup go down in very short time (in few milliseconds difference) while other remains in service.

Events related Connection Unavailable and Non-Preferred Route Group In Use can be seen in system events. Note the very short span in which the alarms appear.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.