"java.lang.IndexOutOfBoundsException : Caught exception from SOAP method:serveroutpost-> init()" error shows when logging into Secure Global Desktop 5.3

(Doc ID 2331493.1)

Last updated on NOVEMBER 29, 2017

Applies to:

Oracle Secure Global Desktop - Version 5.3 to 5.3 [Release 5.0]
Information in this document applies to any platform.

Symptoms

In an installation using SGD 5.3 Patch Set Updates (PSU) 1 [April 2017],  users find that they often see the below pop-up error after they input username/password in the login page and click "Login".

SOAP Fault Secure Global Desktop Client.

java.lang.IndexOutOfBoundsException : Caught exception from SOAP method:serveroutpost-> init()

 

When the user clicks "OK" on the error pop-up, it spins at loading page. After users refresh the page by clicking the browser's Refresh or Reload, the user can login.

Cause

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