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Unable to Create RAID Volumes With 8-Port 12Gbps SAS-3 HBA(Estes) on X86 Servers (Doc ID 2336341.1)

Last updated on JULY 31, 2019

Applies to:

Oracle Server X6-2L - Version All Versions to All Versions [Release All Releases]
Oracle Server X7-2L - Version All Versions to All Versions [Release All Releases]
Oracle Server X5-2L - Version All Versions to All Versions [Release All Releases]
x86

Symptoms

Attempts to create a hardware RAID volume with disks attached to the 8-Port 12Gbps SAS-3 HBA(Estes) HBA result in an error and are not created.

Using the sas3ircu utility to create a single disk stripe you will see the following error message:

#sas3ircu 0 create 0 1:0
Avago Technologies SAS3 IR Configuration Utility.
Version 12.00.00.00 (2015.11.19)
Copyright (c) 2009-2015 Avago Technologies. All rights reserved.

SAS3IRCU: The CREATE command is not supported by the firmware currently loaded on controller 0.

 

The sas3ircu utility can be used to display the drive details

#sas3ircu 0 display
Avago Technologies SAS3 IR Configuration Utility.
Version 12.00.00.00 (2015.11.19)
Copyright (c) 2009-2015 Avago Technologies. All rights reserved.

Read configuration has been initiated for controller 0
------------------------------------------------------------------------
Controller information
------------------------------------------------------------------------
Controller type : SAS3008
BIOS version : 8.37.00.00
Firmware version : 16.00.00.00
Channel description : 1 Serial Attached SCSI
Initiator ID : 0
Maximum physical devices : 255
Concurrent commands supported : 10240
Slot : 11
Segment : 0
Bus : 94
Device : 0
Function : 0
RAID Support : No <---------------NOTE RAID not supported
------------------------------------------------------------------------
IR Volume information
------------------------------------------------------------------------
------------------------------------------------------------------------
Physical device information
------------------------------------------------------------------------
Initiator at ID #0

 

Device is a Hard disk
Enclosure # : 1
Slot # : 0
SAS Address : 5000cca-2-51c8-c801
State : Ready (RDY)
Size (in MB)/(in sectors) : 9342975/19134414847
Manufacturer : HGST
Model Number : H7210A520SUN010T
Firmware Revision : A38K
Serial No : <Serial Number>
GUID : 5000cca251c8c800
Protocol : SAS
Drive Type : SAS_HDD

 

Device is a Hard disk
Enclosure # : 1
Slot # : 1
SAS Address : 5000cca-2-51c8-ce75
State : Ready (RDY)
Size (in MB)/(in sectors) : 9342975/19134414847
Manufacturer : HGST
Model Number : H7210A520SUN010T
Firmware Revision : A38K
Serial No : <Serial Number>
GUID : 5000cca251c8ce74
Protocol : SAS

 

 

 

Using the raidconfig utility which is part of Oracle Hardware Management Pack(OHMP)

  

#raidconfig create raid -c c0 --level 0 -d c0d0
Option is not supported --c

  

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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