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STA Services Can't Restart - cannot open WLS_DIAGNOSTICS000000.DAT file (Doc ID 2337301.1)

Last updated on AUGUST 02, 2022

Applies to:

StorageTek Tape Analytics - Version 2.3 and later
Information in this document applies to any platform.

Symptoms

 STA services are not starting

Error text from rda log:

 

Changes

 Customer made changes to environment that removed the installer user and left just the id. Other changes may have been made as well but were not documented.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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