PMAC Software Upgrade from Release 6.x to R6.4 failed due to error umount: /var/TKLC/smac/backup: device is busy

(Doc ID 2343014.1)

Last updated on JANUARY 16, 2018

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.0 to DSR 8.1.0 [Release DSR 7.0 to DSR 8.0]
Information in this document applies to any platform.

Symptoms

Software Details:
============
  - Source PMAC Release: 6.0.3.0.2_60.28.0
  - PMAC Release: PMAC-6.4.0.0.0_64.8.0
  - DSR Release upgrade from 7.2 to 8.1

Error Information:

=============

From Upgrade logs (/var/TKLC/log/upgrade/upgrade.log)

 

1513030735:: CMD: '/bin/umount' '/var/TKLC/smac/backup'
1513030735:: RC: 1
1513030735:: SIGNAL: 0
1513030735:: CORE: no
1513030735::<<< CMD OUTPUT >>>
1513030735::umount: /var/TKLC/smac/backup: device is busy.
1513030735::
1513030735:: (In some cases useful info about processes that use
1513030735::
1513030735:: the device is found by lsof(8) or fuser(1))
1513030735::
1513030735::<<< END OF CMD OUTPUT >>>

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms