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Certificate Signing Request generated in Oracle Communications Session Monitor does not Contain Subject Alternative Names that Include FQDN and IP-address (Doc ID 2347971.1)

Last updated on APRIL 17, 2024

Applies to:

Oracle Communications Session Monitor - Version 3.3.90 to 4.4 [Release 3.0 to 4.0]
Information in this document applies to any platform.

Symptoms

When generating a Certificate Signing Request (CSR) in Oracle Communications Session Monitor to be signed by a Certificate Authority, the contents of the CSR contain only the ip-address or Fully Qualified Domain Name (FQDN) of the server.  Below is a snippet of an example CSR:

 

 

Typically, the CSR  should contain the Subject Alternative Name (SAN) and the SAN contain the server's IP-address and FQDN.

Cause

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In this Document
Symptoms
Cause
Solution
References


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