Certificate Signing Request generated in Oracle Communications Session Monitor does not Contain Subject Alternative Names that Include FQDN and IP-address

(Doc ID 2347971.1)

Last updated on APRIL 14, 2018

Applies to:

Oracle Communications Session Monitor - Version 3.3.90 and later
Information in this document applies to any platform.

Symptoms

When generating a Certificate Signing Request (CSR) in Oracle Communications Session Monitor to be signed by a Certificate Authority, the contents of the CSR contain only the ip-address of the server.  Typically, the CSR  should contain the Subject Alternative Name (SAN) and the SAN contains the  server's IP-address and Fully Qualified Domain Name (FQDN).

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms