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SPARC T8/T7/S7: Some Faults May Report Incorrect FRU (Doc ID 2362165.1)

Last updated on JANUARY 30, 2020

Applies to:

SPARC T7-1 - Version All Versions and later
SPARC T7-2 - Version All Versions and later
SPARC T8-1 - Version All Versions and later
SPARC T8-2 - Version All Versions and later
SPARC T8-4 - Version All Versions and later
Information in this document applies to any platform.

Symptoms

PCIE fault reports on SPARC T8, T7 and S7 servers with Solaris 11.3 SRU24 and higher may indicate an incorrect FRU in 'fmadm faulty' output.  Solaris FMA will list the IOS root port number rather than identifying the PCIE card slot. This may occur for all PCIE-8000- diagnosis codes.

 

T8-1 example:

# fmadm faulty  
--------------- ------------------------------------  -----------------------
TIME            EVENT-ID                              MSG-ID         SEVERITY
--------------- ------------------------------------  -----------------------
Nov 07 11:42:32 <UUID>                     PCIEX-8000-0A  Critical


Problem Status    : open
Diag Engine       : eft / 1.16
System
    Manufacturer  : Oracle Corporation
    Name          : SPARC T8-1
    Part_Number   : 34594289+1+4
    Serial_Number : <SERIAL_NUMBER>
    Host_ID       : <HOST_ID>

----------------------------------------
Suspect 1 of 1 :
   Problem class : fault.io.pciex.device-interr
   Certainty   : 100%
   Affects     : dev:////pci@301/pci@2/scsi@0
   Status      : faulted but still in service

   FRU
     Status           : faulty
     Location         : "/SYS/MB/IOH/IOS0/RP1"              <=======root port improperly indicated
     Manufacturer     : unknown
     Name             : unknown
     Part_Number      : unknown
     Revision         : unknown
     Serial_Number    : unknown
     Chassis
        Manufacturer  : Oracle Corporation
        Name          : SPARC T8-1
        Part_Number   : 34594289+1+4
        Serial_Number : <SERIAL_NUMBER>

Description : A problem was detected for a PCIEX device.

Response    : One or more device instances may be disabled

Impact      : Loss of services provided by the device instances associated
with
              this fault

Action      : Use 'fmadm faulty' to provide a more detailed view of this
event.
              Please refer to the associated reference document at
              http://support.oracle.com/msg/PCIEX-8000-0A for the latest
              service procedures and policies regarding this diagnosis.

 

 

 

 

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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