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Oracle ZFS Storage Appliance: SMB Access may be denied from some Network Interfaces (Doc ID 2367788.1)

Last updated on JUNE 11, 2018

Applies to:

Oracle ZFS Storage ZS5-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS5-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS4-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS4-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS5-2 - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)

Symptoms

Customers with Oracle ZFS Storage Appliance (ZFSSA) in clustered configuration may be denied access to SMB shares if the access is through the IP address owned by the peer node. The symptom was first observed in cluster configurations, however, the access issues to SMB shares is observed also in standalone configurations.

When the problem occurs, messages similar to the following will be observed in the log. (/var/ak/logs/debug.sys)

The above message can be verified by generating a support bundle and its content.

Please see the "Solution" section of this document for further details.

Changes

This issue can occur in the following releases:

ZFSSA Platform

Solaris platforms are not impacted by this issue. The feature is unique to ZFSSA Platform.

Cause

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