T4/T5 S11 System faults on the PCI/SCSI bus with a PCIEX-8000-0A and MPTSAS firmware errors
(Doc ID 2368595.1)
Last updated on DECEMBER 08, 2022
Applies to:
SPARC T5-8 - Version All Versions to All Versions [Release All Releases]SPARC T4-1 - Version All Versions to All Versions [Release All Releases]
SPARC T4-2 - Version All Versions to All Versions [Release All Releases]
SPARC T4-4 - Version All Versions to All Versions [Release All Releases]
SPARC T5-2 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Symptoms
The system exhibits the following FMA alert:
TIME EVENT-ID MSG-ID SEVERITY
Dec 25 01:42:22 2b26d19a-2028-4f8a-914b-bee5ae3800eb PCIEX-8000-0A Critical
Problem Status : repaired
Part_Number : 33170334+1+1
Serial_Number :
Certainty : 100%
Affects : dev:////pci@300/pci@1/pci@0/pci@2/scsi@0
Status : out of service, but associated components no longer faulty
Status : repaired
Location : "/SYS/MB"
Part_Number : 7076601
Revision : 03
Serial_Number : 465769T+1446UL0G62
Description : A problem was detected for a PCIEX device.
This maps to a SCSI Controller :
/SYS/MB/SASHBA0 PCIE scsi-pciex1000,87 LSI,2308_2 8.0GT/x4 8.0GT/x4 /pci@300/pci@1/pci@0/pci@2/scsi@0 The messages file is flooded with these types of messages: Dec 25 01:38:25 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:38:25 HOSTX Reset failedafter fault was detected Dec 25 01:38:35 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:38:35 HOSTX MPTSAS Firmware Fault, code: 1500 Dec 25 01:38:37 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:38:37 HOSTX ioc reset abort passthru Dec 25 01:38:37 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:38:37 HOSTX Reset failedafter fault was detected Dec 25 01:38:47 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:38:47 HOSTX MPTSAS Firmware Fault, code: 1500 Dec 25 01:38:49 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:38:49 HOSTX ioc reset abort passthru Dec 25 01:38:49 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:38:49 HOSTX Reset failedafter fault was detected Dec 25 01:38:59 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:38:59 HOSTX MPTSAS Firmware Fault, code: 1500 Dec 25 01:39:01 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:39:01 HOSTX ioc reset abort passthru Dec 25 01:39:01 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:39:01 HOSTX Reset failedafter fault was detected Dec 25 01:39:11 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:39:11 HOSTX MPTSAS Firmware Fault, code: 1500 Dec 25 01:39:13 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:39:13 HOSTX ioc reset abort passthru Dec 25 01:39:13 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:39:13 HOSTX Reset failedafter fault was detected Dec 25 01:39:23 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:39:23 HOSTX MPTSAS Firmware Fault, code: 1500 Dec 25 01:39:25 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:39:25 HOSTX ioc reset abort passthru Dec 25 01:39:25 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:39:25 HOSTX Reset failedafter fault was detected Dec 25 01:39:35 HOSTX scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/scsi@0 (mpt_sas0): Dec 25 01:39:35 HOSTX MPTSAS Firmware Fault, code: 1500
Changes
Cause
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