Oracle HSM: ELNRNG Error Received While Writing A File
(Doc ID 2369891.1)
Last updated on JULY 24, 2019
Applies to:Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 6.0 and later
Information in this document applies to any platform.
Customer initially reported that intermittently, when they gzip a file that's over 700 GB in size, through NFS, served by one of their QFS clients, they can see the error. The customer later confirmed that the issue is not seen on the MDS.
HSM interrupts writing the file and reports the following error in the logs:
Engineering requested the following data to investigate the issue further:
- A live system dump (savecore -L) when the error messages are seen on the console
- Output from the "samcmd -I" command against the inode reported in the warning message
- Output from 'samtrace -vf' needs to be collected from both the MDS and the Shared QFS client involved
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