Oracle HSM: ELNRNG Error Received While Writing A File

(Doc ID 2369891.1)

Last updated on MARCH 09, 2018

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 6.0 and later
Information in this document applies to any platform.

Symptoms

Customer initially reported that intermittently, when they gzip a file that's over 700 GB in size, through NFS, served by one of their QFS clients, they can see the error.  The customer later confirmed that the issue is not seen on the MDS.

HSM interrupts writing the file and reports the following error in the logs:

Engineering requested the following data to investigate the issue further:

 

Changes

 

Cause

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