Diameter Signaling Router (DSR): Upgrade Failure Observed When Server Got Upgraded From 5.1 To 7.3.1 - Error: "hpacucli still running! Stop it first"

(Doc ID 2372832.1)

Last updated on MARCH 14, 2018

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 5.1 and later
Tekelec

Symptoms

 Upgrade state of the server will be in Failed status in GUI under Main Menu: Administration -> Software Management -> Upgrade

Changes

 When the server gets upgraded from 5.1 to 7.3.1

Cause

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