My Oracle Support Banner

SL24/48 - HE: Cartridge Detection Failed, Error Code: 98 63 (Doc ID 2374597.1)

Last updated on MARCH 20, 2018

Applies to:

Sun StorageTek SL24 Tape Autoloader - Version All Versions and later
Sun StorageTek SL48 Tape Library - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Error: cartridge detection failed or Cartridge present sensor not found

18.02.26 10:17:05.36 LIB/ERR<80 98 63 4D 2B 06 00 00 00 00 00 00 FF 04 01 FF
02 01 02 30 30 30 39 38 31 4C 35 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 > HE: cartridge detection failed
18.02.23 11:10:11.17 LIB/ERR<80 98 63 4D 2B 06 00 00 00 00 00 00 FF 04 01 FF
02 01 02 30 30 30 39 38 31 4C 35 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 > HE: cartridge detection failed

----------------------------------------------------------------------------------------------------

0001 18.02.26 10:17:05.36 Libctrl task Error - HE: cartridge detection failed
Return status: 0x80 - command failed
Global error code: 0x98 - HE: cartridge detection failed
Robotic detailed info: 0x63 - error during second slider movement
Current command: 0x4D - run wellness test
Task originator: 0x06 - OCP output
Extender library specifier: 0x00 - master library
Source element type.: 0x04 - tape drive
Element number: 0x01, 1
Destination element type.: 0x02 - storage slot
Element number: 0x01, 1
Component ID type: 0x02 - medium PVT (barcode)
Component ID: 000981L5

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.