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Support Strategy for Replacing a 8TB HDD in SPARC Based Systems (Doc ID 2376948.1)

Last updated on APRIL 20, 2018

Applies to:

Oracle SuperCluster M7 Hardware - Version All Versions and later
Oracle SuperCluster T5-8 Hardware - Version All Versions and later
MiniCluster S7-2 Hardware - Version All Versions and later
Oracle SuperCluster M6-32 Hardware - Version All Versions and later
Oracle SuperCluster M8 Hardware - Version All Versions and later
SPARC

Goal

BEFORE CONTINUING with the order for a replacement of a 8TB HDD, please ENSURE you have READ and UNDERSTAND the information contained in this document.

Failure to ADHERE to this document WILL result in delays to Customer problem resolution.

IMPORTANT NOTE: The 8TB HDD (Part numbers 7301588 & 7301592 ) has very LIMITED AVAILABILITY, a replacement 8TB HDD will be provided.

 

Updating your software to the recommended version code will help to expedite part replacements. See Table below for recommended software versions needed.

 

SW versions
Product Supported SW
Oracle SuperCluster M8 Supported Since Release
Oracle SuperCluster M7 Jan 2018 QFSDP
Oracle SuperCluster M6-32 Jan 2018 QFSDP
Oracle SuperCluster T5-8 Jan 2018 QFSDP
Oracle MiniCluster S7-2 Sep 2017 (SW 1.2.2.3)

 

Solution

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