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Diameter Signaling Router (DSR): Starting Integrated Diameter Intelligence Hub Mediation (IDIH-MED) Fails After 8.1 Upgrade; boot.log indicates "prod.start ABORTING: bad exit code..." (Doc ID 2378675.1)

Last updated on MARCH 27, 2018

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 8.0.0 to DSR 8.2.0 [Release DSR 8.0]
Tekelec

Symptoms

Starting/restarting Mediation VM failed reporting IDB database errors.  May also see Major 19800 and Minor 11511 ComAgent alarms also appear on installed DA-MPs.

The /var/log/boot.log shows the following error (date/time generalized in example):

 

Changes

 Problem appeared after upgrade to IDIH 8.1 with the server restart step, but could also be encountered later following virtual machine (VM) server reboot or restart.

Cause

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