Oracle ZFS Storage Appliance: Snap Management Utility (SMU), Cannot Connect to BUI after Upgrading to Java 8
(Doc ID 2381588.1)
Last updated on SEPTEMBER 28, 2021
Applies to:Sun Storage 7210 Unified Storage System - Version All Versions and later
Sun Storage 7310 Unified Storage System - Version All Versions and later
Sun Storage 7410 Unified Storage System - Version All Versions and later
Oracle ZFS Storage Appliance Racked System ZS5-2 - Version All Versions and later
Oracle ZFS Storage Appliance Racked System ZS4-4 - Version All Versions and later
Microsoft Windows x64 (64-bit)
When trying to access the Snap Management Utility login at: https://<ip address>:8443/smu/faces/login.jspx, the browser fails to connect and gives the message:
The site cannot be reached. <ip address> refused to connect.
The following error is also seen on the SMU Host in %ProgramData%\Oracle\Oracle Snap Management\Utility\SmuService.log.0:
EVENT: Failed locating JRE runtime library. Error (2) opening registry key 'Software\JavaSoft\Java Runtime Environment'
Upgraded Java on the SMU Host running MS Windows 2008 to Java 8.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document