Failed USB Memory Stick Caused ILOM Interconnect Failure (Doc ID 2384643.1)

Last updated on AUGUST 01, 2023

Applies to:

Symptoms

The following faults are seen:

Mar 21 06:30:40 1dc38a0a-f361-41fe-8963-eb2e48fcc7d6 FMD-8000-D6 Diagnosed
Mar 21 08:06:06 600064db-a82f-4545-8f23-dbfed345d280 USB-8000-2W Diagnosed

ilomconfig indicates that there is no host interconnect address:

# ilomconfig list interconnect
Interconnect
============
State: enabled
Type: USB Ethernet
SP Interconnect IP Address: 169.254.182.76
Host Interconnect IP Address: (none)       <----
Interconnect Netmask: 255.255.255.0
SP Interconnect MAC Address: 02:21:xx:xx:xx:xx
Host Interconnect MAC Address: 02:21:xx:xx:xx:xx

ilomconfig -a shows that the ILOM interconnect's address is proper:

sysconfig/ifconfig-a.out
  net8: flags=100001000843"UP,BROADCAST,RUNNING,MULTICAST,IPv4,PHYSRUNNING" mtu 1500 index 3
  inet 169.254.182.77 netmask ffffff00 broadcast 169.254.182.255 ether 0:0:0:0:0:2

dladm show-phys -Z indicates that this net is not associated with usbecm2:

netinfo/dladm/dladm_show-phys_-Z.out
  net8 global Ethernet up 0 unknown clprivnet0

The messages file contains the following message near the time of the faults:
  Mar 21 06:14:33 ca1 scsi: [ID 107833 kern.warning] WARNING: /pci@300/pci@1/pci@0/pci@2/usb@0/hub@2/storage@3/disk@0,0 (sd1):
  Mar 21 06:14:33 ca1 SCSI transport failed: reason 'tran_err': retrying command

Cause