My Oracle Support Banner

Is an FMA alert expected during upgrading firmware of LOM of S7-2L (Doc ID 2385329.1)

Last updated on NOVEMBER 02, 2020

Applies to:

SPARC S7-2L
SPARC S7-2
Oracle Solaris on SPARC (64-bit)

Purpose

Customer downloaded patch 25948493 and applied it to S7-2L servers by following doc "HowToUpdate_SPARC_S7_LOM_Firmware_rev1.2.html".

Patch Info:

Patch 25948493:
FIRMWARE: SPARC S7 QUAD 10GBASE-T LOM (LAN ON MOTHERBOARD) 80002BF5 (Patch)

After power cycle the server, the new firmware is running on LOM. However the customer noticed there was a FMA as below reported in OS:

# fmadm faulty
--------------- ------------------------------------ -------------- ---------
TIME EVENT-ID MSG-ID SEVERITY
--------------- ------------------------------------ -------------- ---------
Nov 13 14:48:15 91c74cd2-6a2b-4f0e-b4dd-87199524b532 NIC-8000-1C Critical

Problem Status : open
Diag Engine : eft / 1.16
System
Manufacturer : Oracle Corporation
Name : SPARC S7-2L
Part_Number : 35218545+1+1
Serial_Number :<serialnumber>
Host_ID : <host ID>

----------------------------------------
Suspect 1 of 2 :
Problem class : defect.io.nic.config
Certainty : 95%
Affects : mod:///mod-name=i40e/
Status : faulted but still in service

FRU
Status : faulty
FMRI : "pkg://solaris/driver/network/ethernet/i40e@0.5.11,5.11-0.175.3.23.0.1.0:20170712T211640Z
"
-----------------------------------
Suspect 2 of 2 :
Problem class : fault.io.nic.config
Certainty : 5%
Affects : dev:////pci@300/pci@1/pci@0/pci@1/network@0
Status : faulted but still in service

FRU
Status : faulty
Location : "/SYS/MB"
Manufacturer : Oracle-Corporation
Name : TLA,MB-TRAY,S7-2L
Part_Number : 7344263
Revision : 01
Serial_Number : <serial Number>
Chassis
Manufacturer : Oracle Corporation
Name : SPARC S7-2L
Part_Number : 35218545+1+1
Serial_Number : <serial number>

Description : The network device failed to configure a feature. A(n)
invalid_state error has been detected during driver's runtime
context causing a(n) config service impact.
Firmware: FW 5.1.40981 API 1.5 eetrack 0x80002548 NVM 0x5004
Response : One or more device instances may be disabled.
Impact : Loss of services provided by the device instances associated with
this fault.
Action : Use 'fmadm faulty' to provide a more detailed view of this event.
Please refer to the associated reference document at
http://support.oracle.com/msg/NIC-8000-1C for the latest service
procedures and policies regarding this diagnosis.

The above FMA alert can be acquitted by fmadm command. An after that everything is working fine for this LOM.

 

Questions and Answers

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Questions and Answers

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.