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Is an FMA alert expected during upgrading firmware of LOM of S7-2L (Doc ID 2385329.1)

Last updated on APRIL 20, 2023

Applies to:

SPARC S7-2L
SPARC S7-2
Oracle Solaris on SPARC (64-bit)

Purpose

Customer downloaded patch 25948493 and applied it to S7-2L servers by following doc "HowToUpdate_SPARC_S7_LOM_Firmware_rev1.2.html".

Patch Info:

Patch 25948493:
FIRMWARE: SPARC S7 QUAD 10GBASE-T LOM (LAN ON MOTHERBOARD) 80002BF5 (Patch)

After power cycle the server, the new firmware is running on LOM. However the customer noticed there was a FMA as below reported in OS:

# fmadm faulty
--------------- ------------------------------------ -------------- ---------
TIME EVENT-ID MSG-ID SEVERITY
--------------- ------------------------------------ -------------- ---------
Nov 13 14:48:15 91c74cd2-6a2b-4f0e-b4dd-87199524b532 NIC-8000-1C Critical

Problem Status : open
Diag Engine : eft / 1.16
System
Manufacturer : Oracle Corporation
Name : SPARC S7-2L
Part_Number : 35218545+1+1
Serial_Number :<serialnumber>
Host_ID : <host ID>

----------------------------------------
Suspect 1 of 2 :
Problem class : defect.io.nic.config
Certainty : 95%
Affects : mod:///mod-name=i40e/
Status : faulted but still in service

FRU
Status : faulty
FMRI : "pkg://solaris/driver/network/ethernet/i40e@0.5.11,5.11-0.175.3.23.0.1.0:20170712T211640Z
"
-----------------------------------
Suspect 2 of 2 :
Problem class : fault.io.nic.config
Certainty : 5%
Affects : dev:////pci@300/pci@1/pci@0/pci@1/network@0
Status : faulted but still in service

FRU
Status : faulty
Location : "/SYS/MB"
Manufacturer : Oracle-Corporation
Name : TLA,MB-TRAY,S7-2L
Part_Number : 7344263
Revision : 01
Serial_Number : <serial Number>
Chassis
Manufacturer : Oracle Corporation
Name : SPARC S7-2L
Part_Number : 35218545+1+1
Serial_Number : <serial number>

Description : The network device failed to configure a feature. A(n)
invalid_state error has been detected during driver's runtime
context causing a(n) config service impact.
Firmware: FW 5.1.40981 API 1.5 eetrack 0x80002548 NVM 0x5004
Response : One or more device instances may be disabled.
Impact : Loss of services provided by the device instances associated with
this fault.
Action : Use 'fmadm faulty' to provide a more detailed view of this event.
Please refer to the associated reference document at
http://support.oracle.com/msg/NIC-8000-1C for the latest service
procedures and policies regarding this diagnosis.

The above FMA alert can be acquitted by fmadm command. An after that everything is working fine for this LOM.

 

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