After Upgrading from 6.2 to 7.4 Unable to Log Into System at First Login (Doc ID 2385609.1)

Last updated on AUGUST 15, 2023

Applies to:

Symptoms

Completed an upgrade from 6.2 to 6.4 to SCZ740m1p6. Now, at the first login the user enters the default password 'acme', which automatically prompts to enter a "NEW Password" to conform to the new password standards. The user enters a password that conforms, but receives an error ( see below ) and is unable to access the system. The user is on the Serial console during this procedure.

Password: <Enters Default 'acme' password >
%
% Only alphabetic (upper or lower case), numeric and punctuation
% characters are allowed in the password.
% Password must be 8 - 64 characters,
% and have 3 of the 4 following character classes :
% - lower case alpha
% - upper case alpha
% - numerals
% - punctuation
%
Enter New Password:
Confirm New Password:
*ALERT*
*****************************************************************
Another session has already set the user password,
this password was not saved and access has not been granted.
Please attempt to access this privilege level again.
*****************************************************************

Changes

Cause

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