EAGLE Alarms Stop Updating in E5MS

(Doc ID 2386539.1)

Last updated on APRIL 18, 2018

Applies to:

Oracle Communications EAGLE (Hardware) - Version E5-MS 46.0 and later
Information in this document applies to any platform.

Symptoms

E5-MS 46.2.0.0.1.
EAGLE5 46.2.0-67.10.0.

 

There are more than one EAGLE system configured in E5-MS and all alarms from the respective EAGLE system continue getting process in E5-MS normal.

However, one of the EAGLE system was reported alarms stop updating in the E5-MS.

 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms