X application crashes in 16/8 Color Mode

(Doc ID 2387755.1)

Last updated on APRIL 24, 2018

Applies to:

Oracle Secure Global Desktop - Version 4.63 to 5.3 [Release 4.0 to 5.0]
Information in this document applies to any platform.

Symptoms

Users report that when launching Secure Global Desktop (SGD) X application, it will start up but eventually, it will crash or disappear. 

System Administrator of the SGD server determine that the ttaxpe crashed with a SIGSEGV.  This issue only happens with X applications configured with Color Depth set as 16/8 bit.

NOTE: This article does not cover how to determine if the ttaxpe crashed with SIGSEGV.  If assistance is needed, please contact Oracle Customer Support.

Changes

 

Cause

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