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IE11 Users are Unable To Launch Applications with Secure Global Desktop HTML5 Client, due to Compatibility View Mode (Doc ID 2391815.1)

Last updated on FEBRUARY 14, 2019

Applies to:

Oracle Secure Global Desktop - Version 5.3 and later
Information in this document applies to any platform.

Symptoms

Attempts to launch applications from the user's HTML5 webtop in an IE11 browser result in a 'Loading Client' message and it stops there.
Attempts to launch applications from the user's Java webtop in the same IE11 browser works.
Attempts to launch applications from the user's HTML5 webtop and Firefox or Chrome browser work.



Changes

IE11 has been placed in Compatibility View mode on the non-working client.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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