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DSR IPFE 5003 Sync State Error (Doc ID 2393667.1)

Last updated on FEBRUARY 26, 2024

Applies to:

BNS Platform Hardware - Version DSR 7.3.0 and later
Tekelec

Symptoms

IPFE-1 is reporting following issues :-

• IPFE-2 is showing storage failure and is not processing any traffic in KPI reports.
• 5003, sync state error alarm is observed in system for IPFE-1. IPFE-1 is active IPFE. No command working on IPFE-2. IPFE-2 is completely down
• path.test between IPFE-1 > IPFE-2 is successful.
• path.test between IPFE-2 > IPFE-1 failed with input output error.
• Customer cant see server in status & manage -- > Server

syscheck is reporting Platform healthcheck failure.( Couldn't read , query sensors).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Sequence of events:
 Troubleshooting:
 Conclusion:


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