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IBM LTO7 - Drive Will Not Load (Doc ID 2394981.1)

Last updated on MAY 10, 2018

Applies to:

IBM LTO7 Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Drive having problems loading media.

33 0000: No Error Detected FUJIFILM 4PUJHFEU G9Q2 (mf160923b) 2E04: Load Problem Thread Shutdown FFh 00 00 00 00 00 00 00 00 0 27 6: Drive or Media 755680460 0d 00h:03m:01s 0
34 0000: No Error Detected FUJIFILM 4PUJHFEU G9Q2 (mf160923b) 2E04: Load Problem Thread Shutdown FFh 00 00 00 00 00 00 00 00 0 29 6: Drive or Media 595450687 0d 00h:01m:32s 0
35 0000: No Error Detected FUJIFILM 4PUJHFEU G9Q2 (mf160923b) 2E04: Load Problem Thread Shutdown FFh 00 00 00 00 00 00 00 00 0 30 6: Drive or Media 984906015 0d 00h:03m:10s 0
36 0000: No Error Detected FUJIFILM 4PUJHFEU G9Q2 (mf160923b) 2E04: Load Problem Thread Shutdown FFh 00 00 00 00 00 00 00 00 0 31 6: Drive or Media 216585080 0d 00h:04m:48s 0
37 0000: No Error Detected FUJIFILM 4PUJHFEU G9Q2 (mf160923b) 2E04: Load Problem Thread Shutdown FFh 00 00 00 00 00 00 00 00 0 31 6: Drive or Media 964701560 0d 00h:07m:14s 0
38 0000: No Error Detected FUJIFILM 4PUJHFEU G9Q2 (mf160923b) 2E04: Load Problem Thread Shutdown FFh 00 00 00 00 00 00 00 00 0 32 6: Drive or Media 720942370 0d 00h:09m:07s 0
39 0000: No Error Detected FUJIFILM 4PUJHFEU G9Q2 (mf160923b) 2E04: Load Problem Thread Shutdown FFh 00 00 00 00 00 00 00 00 0 32 6: Drive or Media 758419507 0d 00h:11m:34s 0

1301 - (1X)
Device response time-out, request= load 9 1,4,-1,1,2 address = Drive_Bay11(1,4,-1,1,2)
(Errors Started - 2018-04-29 04:33:55 Errors Stopped - 2018-04-29 04:33:55)
1303 - (10X)
Failure from drive Code: 601 - Drive is loaded, drive 1,4,-1,1,2: rewindUnload FAILED with mediaError - drive is loaded (driveType = IbmUltrium7, driveFirmware = G9Q2)
VOLSERS seen in 1303 messages: A18395L6 (x10)
(Errors Started - 2018-05-02 14:23:55 Errors Stopped - 2018-05-02 16:46:05)
3287 - (2X)
Device transitioned to not ready, address=(Drive_Bay11)1,4,-1,1,2
(Errors Started - 2018-05-02 14:57:30 Errors Stopped - 2018-05-02 14:58:47)
3337 - (4X)
Drive load failed due to media error, hliLsm=3
VOLSERS seen in 3337 messages: A16716L6 (x1) A18009L6 (x1) A18154L6 (x1) A18377L6 (x1)
(Errors Started - 2018-04-30 13:02:18 Errors Stopped - 2018-04-30 20:42:33)
3955 - (17X)
Error from device Code: 601 - Drive is loaded, drive 1,4,-1,1,2: rewindUnload FAILED with mediaError - drive is loaded (driveType = IbmUltrium7, driveFirmware = G9Q2)<d
Error from device Code: 605 - Drive media error, drive 1,4,-1,1,2: load FAILED with mediaError: (driveType = IbmUltrium7, driveFirmware = G9Q2, sn = 10WT014890)
VOLSERS seen in 3955 messages: A16716L6 (x1) A18009L6 (x1) A18154L6 (x2) A18377L6 (x1) A18395L6 (x12)
(Errors Started - 2018-04-29 04:35:04 Errors Stopped - 2018-05-02 16:46:05)
3992 - (2X)
Warning from device, drive 1,4,-1,1,2: rewindUnload Successful with mediaError: ,
VOLSERS seen in 3992 messages: A18009L6 (x1) A18154L6 (x1)
(Errors Started - 2018-04-30 12:38:47 Errors Stopped - 2018-04-30 19:33:13)

Cause

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