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EPAP B Showing Down in GUI with EPAP Services Partially Down. (Doc ID 2396549.1)

Last updated on OCTOBER 04, 2023

Applies to:

Oracle Communications EAGLE (Hardware) - Version EPAP 16.1 and later
Information in this document applies to any platform.

Symptoms

EPAP B showing down in GUI. Syscheck showed below errors.

============================================================================
[epapdev@mps-xx-b ~]$ syscheck
Running modules in class disk...
  OK

Running modules in class hardware...
  OK

Running modules in class net...
  OK

Running modules in class proc...
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 0 instance(s) of maint running. 1 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 0 instance(s) of topnode running. 2 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 0 instance(s) of prov running. 1 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 0 instance(s) of provRMTP running. 4 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 0 instance(s) of provRcvr running. 4 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 1 instance(s) of mysqld running. 2 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: 2 instance(s) of epapSnmpAL running. Only 1 instance(s) allowed!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: 2 instance(s) of epapSnmpAgent running. Only 1 instance(s) allowed!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: 2 instance(s) of eirlog running. Only 1 instance(s) allowed!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: 2 instance(s) of eaglelog running. Only 1 instance(s) allowed!
One or more module in class "proc" FAILED

Running modules in class services...
  OK

Running modules in class system...
* core: FAILURE:: MINOR::5000000000000100 -- Server Core File Detected
One or more module in class "system" FAILED

Running modules in class upgrade...
  OK

LOG LOCATION: /var/TKLC/log/syscheck/fail_log
============================================================================

Cause

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In this Document
Symptoms
Cause
Solution


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