After SP Firmware Update System Will Not Boot
(Doc ID 2396621.1)
Last updated on SEPTEMBER 04, 2023
Applies to:
SPARC T4-1 - Version All Versions to All Versions [Release All Releases]Information in this document applies to any platform.
Symptoms
Tried to update the SP firmware and after it rebooted I now get:
-> version
SP firmware 3.2.6.4.a
SP firmware build number: 110875
SP firmware date: Tue Aug 9 15:26:24 PDT 2016
SP filesystem version: 0.2.10
Unrecognized Chassis: This module is installed in an unknown or unsupported
chassis. You must upgrade the firmware to a newer version that supports
this chassis.
-> show faulty
Target | Property | Value
-----------------------------------------------------+--------------------------------------------------------------+-----------------------------------------------------------------------------------------
show: Invalid target /SP/faultmgmt
Unrecognized Chassis: This module is installed in an unknown or unsupported
chassis. You must upgrade the firmware to a newer version that supports
this chassis.
->
-> set SESSION mode=restricted
set: Invalid target /SP/sessions/0
Unrecognized Chassis: This module is installed in an unknown or unsupported
chassis. You must upgrade the firmware to a newer version that supports
this chassis.
->
Power-off, removed all power cords for 30 seconds and then reinserted to fully reset the Service Processor (SP) not helped.
We could not even flash newer firmware:
-> load -source tftp://xx.xx.xx.xx/Sun_System_Firmware-8_9_9-SPARC_T4-1.pkg
Error reading keyswitch value
load: Command Failed
Unrecognized Chassis: This module is installed in an unknown or unsupported
chassis. You must upgrade the firmware to a newer version that supports
this chassis.
->
/SYS and /HOST Targets are missing:
-> cd /
/
Unrecognized Chassis: This module is installed in an unknown or unsupported
chassis. You must upgrade the firmware to a newer version that supports
this chassis.
-> ls
/
Targets:
SP
Properties:
Commands:
cd
show
Unrecognized Chassis: This module is installed in an unknown or unsupported
chassis. You must upgrade the firmware to a newer version that supports
this chassis.
->
Changes
Update Sys FW.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |