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Unable to Access Sip-interface and Local-subscriber-table after Downgrade from 7.x to 6.x Version (Doc ID 2398147.1)

Last updated on JULY 09, 2019

Applies to:

Acme Packet 4500 - Version S-Cx6.3.x and later
Information in this document applies to any platform.


 Symptom 1 -  After downgrade from SCZ735m2p2 (7.x version) to SCX6315m1p1 (6.x version) below options failed to display / edit in running-config

1. local-subscriber-table

2. sip-authentication-profile

3. sip-config

4. sip-interface

5. sip-registrar


Symptom 2 - After downgrade user was unable to view sip-interface option under session-router . While on upgrading again , this option was enabled and all interfaces were visible .

SMX# show sipd interface

No Sip Interface Statistics Available


Symptom 3 - After downgrade user was unable to view local-subscriber-table . While on upgrading again , this option was enabled .



 1. Upgraded from 6.x to 7.x

 2. Downgraded from 7.x to 6.x


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