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SL150 - Repeated Issue, DRIVE_OVERTEMP_ERROR, 9032 (Doc ID 2403098.1)

Last updated on MAY 26, 2018

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

How to fix repeated Drive over temp error in SL150 Library.

Symptoms

Tape library Health degraded.

Fault code:9032
Fault Name:DRIVE OVERTEMP ERROR 9032

Suspect Components:Module 1 Top Drive Assembly or any drive Assembly in Library.

Drive in Question shows amber light.

O,0020,2018-05-10T15:52:41.792,9032,DRIVE_OVERTEMP_ERROR,1,Module 1 Bottom DriveAssembly,,,,,,,,,Check drive fan for obstruction. Replace drive assembly
O,0022,2018-05-10T15:53:37.843,7043,DRIVE_OVERTEMP_ERROR,1,Module 2 Bottom DriveAssembly,,,,,,,,,Check drive fan for obstruction. Replace drive assembly
O,0028,2018-05-10T15:57:54.326,8058,DRIVE_OVERTEMP_ERROR,1,Module 1 Top DriveAssembly,,,,,,,,,Check drive fan for obstruction. Replace drive assembly

2018-05-10T15:48:19.424,      0.0.0.0.0, 000,           EnvMon,                 ,   warn, 0000, 9023, "Drive module:1 position:2 fan and or temp warning"
2018-05-10T15:48:29.219,      0.0.0.0.0, 009,         VMonitor,                 ,   warn, 0000, 9023, "GetDriveStatus: Firing DriveHealthEvent for DriveId 2 Old health state: 1, New health state: 3"
2018-05-10T15:48:30.512,      0.0.0.0.0, 000,           EnvMon,                 ,   warn, 0000, 9023, "Drive module:1 position:2 fan and or temp warning"

2018-05-10T15:48:29.269,      0.0.0.0.0, 000,            LibMD,                 ,   info, 0000, 0000, "Service Beacon is DEACTIVATED: Current Health Event indicates Drive 02 in Module 01 is not operational"
2018-05-10T15:52:39.108,      0.0.0.0.0, 000,            LibMD,                 ,   info, 0000, 0000, "Service Beacon is DEACTIVATED: Current Health Event indicates the Library is degraded"

 

 

Changes

 Recently installed a tape drive for same issue, however issue remains same on the drive.

Cause

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