Diameter Signaling Router (DSR): Platform Management and Configuration (PM&C) Server Software Inventory Screen is Incomplete

(Doc ID 2403178.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.0.1 and later
Tekelec

Symptoms

Platform Management & Configuration (PM&C) server GUI (Graphical User Interface) Software Inventory screen does not populate all server rows.  Often it may only show the PM&C server itself and TVOE host servers whereas some or all application servers (NOAM/SOAM/MP/IPFE/etc) fail to resolve hostname, IP address, and other information.  
Another symptom that may or may not be present is that 'snmpget' commands directed at the server using known SNMP Community String (CS) may fail, or may succeed only when using a previous Community String.

Changes

The SNMP Community String settings for some or all servers has been manually changed.

Cause

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