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Memory disabed after installation of new DIMMs. (Doc ID 2405325.1)

Last updated on JUNE 04, 2018

Applies to:

SPARC T3-2 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

From snapshot file
--------------------------------------------------------

##### Event list #####

6595 Fri May 18 18:48:12 2018 Fault Fault critical
Fault detected at time = Fri May 18 18:48:11 2018. The suspect
component: /SYS/MB/CMP1/MR0/BOB0/CH1/D1 has fault.component.disabled
with probability=100. Refer to http://support.oracle.com/msg/SPT-8000-HR
for details.

(...)

6587 Fri May 18 18:40:30 2018 Fault Fault critical
Fault detected at time = Fri May 18 18:40:30 2018. The suspect
component: /SYS/MB/CMP1/MR0/BOB0/CH0/D1 has fault.component.disabled
with probability=100. Refer to http://support.oracle.com/msg/SPT-8000-HR
for details.
6586 Fri May 18 18:40:16 2018 Fault Repair minor
Component /SYS/MB/CMP1/MR0/BOB0/CH1/D1 repaired
6585 Fri May 18 18:40:11 2018 Fault Repair minor
Fault fault.component.disabled on component /SYS/MB/CMP1/MR0/BOB0/CH1/D1
cleared

(...)

6556 Fri May 18 17:42:42 2018 Fault Fault critical
Fault detected at time = Fri May 18 17:42:41 2018. The suspect
component: /SYS/MB/CMP1/MR0/BOB0/CH1/D1 has fault.component.disabled
with probability=100. Refer to http://support.oracle.com/msg/SPT-8000-HR
for details.

##### fma/@persist@faultdiags@ereports.log #####

TIMESTAMP EREPORT
2018-05-18/19:08:39 ereport.sp.boot-cold@/SYS/MB/SP
system_component_firmware_manufacturer = Oracle Corporation
system_component_firmware_versions = (ILOM)3.2.6.5.a
system_component_firmware_releases = (ILOM)2018.02.15

2018-05-18/19:08:53 ereport.component.disabled@/SYS/MB/CMP1/MR0/BOB0/CH0/D1
detector = /SYS/MB/CMP1/MR0/BOB0/CH0/D1
system_component_firmware_manufacturer = Oracle Corporation
system_component_firmware_versions = (ILOM)3.2.6.5.a
system_component_firmware_releases = (ILOM)2018.02.15

2018-05-18/19:08:53 ereport.component.disabled@/SYS/MB/CMP1/MR0/BOB0/CH1/D1
detector = /SYS/MB/CMP1/MR0/BOB0/CH1/D1
system_component_firmware_manufacturer = Oracle Corporation
system_component_firmware_versions = (ILOM)3.2.6.5.a
system_component_firmware_releases = (ILOM)2018.02.15

2018-05-18/19:09:05 ereport.chassis.sp.restart@/SYS/MB/SP
system_component_firmware_manufacturer = Oracle Corporation
system_component_firmware_versions = (ILOM)3.2.6.5.a
system_component_firmware_releases = (ILOM)2018.02.15

2018-05-18/19:17:43 ereport.component.disabled@/SYS/MB/CMP1/MR0/BOB0/CH0/D1
detector = /SYS/MB/CMP1/MR0/BOB0/CH0/D1
system_component_firmware_manufacturer = Oracle Corporation
system_component_firmware_versions = (ILOM)3.2.6.5.a
system_component_firmware_releases = (ILOM)2018.02.15

2018-05-18/19:17:43 ereport.component.disabled@/SYS/MB/CMP1/MR0/BOB0/CH1/D1
detector = /SYS/MB/CMP1/MR0/BOB0/CH1/D1
system_component_firmware_manufacturer = Oracle Corporation
system_component_firmware_versions = (ILOM)3.2.6.5.a
system_component_firmware_releases = (ILOM)2018.02.15

##### fma/@persist@faultdiags@faults.log ######

TIMESTAMP UUID MSGID

2018-05-18/18:48:11 2ec7e44e-a6f3-4d89-a7d3-a3c70fe9f725 SPT-8000-HR

timestamp ereports
2018-05-18/18:48:11 ereport.component.disabled@/sys/mb/cmp1/mr0/bob0/ch1/d1

fault = fault.component.disabled@/SYS/MB/CMP1/MR0/BOB0/CH1/D1
certainty = 100.0 %
FRU = /SYS/MB/CMP1/MR0/BOB0/CH1/D1
ASRU = /SYS/MB/CMP1/MR0/BOB0/CH1/D1
resource = /SYS/MB/CMP1/MR0/BOB0/CH1/D1
_list_sz = 1
_list_idx = 0
system_component_firmware_releases = (ILOM)2018.02.15
system_component_firmware_versions = (ILOM)3.2.6.5.a
system_component_firmware_manufacturer = Oracle Corporation
_diagnosis_engine_version = 1.0
_diagnosis_engine_name = fdd
system_serial_number = 1141BDR5A7
system_part_number = 30072780+8+1
system_name = SPARC T3-2
system_manufacturer = Oracle Corporation
chassis_serial_number = 1141BDR5A7
chassis_part_number = 30072780+8+1
chassis_name = SPARC T3-2
chassis_manufacturer = Oracle Corporation
system_component_serial_number = 1141BDR5A7
system_component_part_number = 30072780+8+1
system_component_name = SPARC T3-2
system_component_manufacturer = Oracle Corporation
fru_name = 4096MB DDR3 SDRAM DIMM
fru_manufacturer = Samsung
fru_serial_number = 00CE0111332306765F
fru_rev_level = 01
fru_part_number = 511-1616-01,M393B5273CH0-YH9 <<<< PN 7014642
detector = /SYS/MB/CMP1/MR0/BOB0/CH1/D1
##### Fault DB #####

<?xml version="1.0"?>
<root revision="2752" version="1.0" qualifier="pod">
<FAULT_LIST VAL="/SYS/MB/CMP1/MR0/BOB0/CH0/D1:1620e761-31d8-63e0-a199-bdb31a590f30"><FRU>/SYS/MB/CMP1/MR0/BOB0/CH0/D1</FRU><Time_Stamp>2018-05-18/18:40:30</Time_Stamp><UUID>1620e761-31d8-63e0-a199-bdb31a590f30</UUID><MSGID>SPT-8000-HR</MSGID><CLASS>fault.component.disabled</CLASS><RESOURCE>/SYS/MB/CMP1/MR0/BOB0/CH0/D1</RESOURCE><ASRU>/SYS/MB/CMP1/MR0/BOB0/CH0/D1</ASRU><LOCATION>/SYS/MB/CMP1/MR0/BOB0/CH0/D1</LOCATION><PERCENT>100</PERCENT><STATE>4111</STATE><RAR_Timestamp>0</RAR_Timestamp><NV0>detector=/SYS/MB/CMP1/MR0/BOB0/CH0/D1</NV0><NV1>fru_part_number=511-1616-01,M393B5273CH0-YH9</NV1><NV2>fru_rev_level=01</NV2><NV3>fru_serial_number=00CE01113323066F06</NV3><NV4>fru_manufacturer=Samsung</NV4><NV5>fru_name=4096MB DDR3 SDRAM DIMM</NV5><NV6>system_component_manufacturer=Oracle Corporation</NV6><NV7>system_component_name=SPARC T3-2</NV7><NV8>system_component_part_number=30072780+8+1</NV8><NV9>system_component_serial_number=1141BDR5A7</NV9><NV10>chassis_manufacturer=Oracle Corporation</NV10><NV11>chassis_name=SPARC T3-2</NV11><NV12>chassis_part_number=30072780+8+1</NV12><NV13>chassis_serial_number=1141BDR5A7</NV13><NV14>system_manufacturer=Oracle Corporation</NV14><NV15>system_name=SPARC T3-2</NV15><NV16>system_part_number=30072780+8+1</NV16><NV17>system_serial_number=1141BDR5A7</NV17><NV18>_diagnosis_engine_name=fdd</NV18><NV19>_diagnosis_engine_version=1.0</NV19><NV20>system_component_firmware_manufacturer=Oracle Corporation</NV20><NV21>system_component_firmware_versions=(ILOM)3.2.6.5.a</NV21><NV22>system_component_firmware_releases=(ILOM)2018.02.15</NV22><NV23>_list_idx=0</NV23><NV24>_list_sz=1</NV24></FAULT_LIST><FAULT_LIST VAL="/SYS/MB/CMP1/MR0/BOB0/CH1/D1:2ec7e44e-a6f3-4d89-a7d3-a3c70fe9f725"><FRU>/SYS/MB/CMP1/MR0/BOB0/CH1/D1</FRU><Time_Stamp>2018-05-18/18:48:11</Time_Stamp><UUID>2ec7e44e-a6f3-4d89-a7d3-a3c70fe9f725</UUID><MSGID>SPT-8000-HR</MSGID><CLASS>fault.component.disabled</CLASS><RESOURCE>/SYS/MB/CMP1/MR0/BOB0/CH1/D1</RESOURCE><ASRU>/SYS/MB/CMP1/MR0/BOB0/CH1/D1</ASRU><LOCATION>/SYS/MB/CMP1/MR0/BOB0/CH1/D1</LOCATION><PERCENT>100</PERCENT><STATE>4111</STATE><RAR_Timestamp>0</RAR_Timestamp><NV0>detector=/SYS/MB/CMP1/MR0/BOB0/CH1/D1</NV0><NV1>fru_part_number=511-1616-01,M393B5273CH0-YH9</NV1><NV2>fru_rev_level=01</NV2><NV3>fru_serial_number=00CE0111332306765F</NV3><NV4>fru_manufacturer=Samsung</NV4><NV5>fru_name=4096MB DDR3 SDRAM DIMM</NV5><NV6>system_component_manufacturer=Oracle Corporation</NV6><NV7>system_component_name=SPARC T3-2</NV7><NV8>system_component_part_number=30072780+8+1</NV8><NV9>system_component_serial_number=1141BDR5A7</NV9><NV10>chassis_manufacturer=Oracle Corporation</NV10><NV11>chassis_name=SPARC T3-2</NV11><NV12>chassis_part_number=30072780+8+1</NV12><NV13>chassis_serial_number=1141BDR5A7</NV13><NV14>system_manufacturer=Oracle Corporation</NV14><NV15>system_name=SPARC T3-2</NV15><NV16>system_part_number=30072780+8+1</NV16><NV17>system_serial_number=1141BDR5A7</NV17><NV18>_diagnosis_engine_name=fdd</NV18><NV19>_diagnosis_engine_version=1.0</NV19><NV20>system_component_firmware_manufacturer=Oracle Corporation</NV20><NV21>system_component_firmware_versions=(ILOM)3.2.6.5.a</NV21><NV22>system_component_firmware_releases=(ILOM)2018.02.15</NV22><NV23>_list_idx=0</NV23><NV24>_list_sz=1</NV24></FAULT_LIST></root>



Changes

 New DIMMs installed, physical memory upgrade.

Cause

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