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SBC Requests and Responses are Being Dropped by the SLB (Doc ID 2406088.1)

Last updated on JUNE 05, 2018

Applies to:

Acme Packet 6100 - Version S-Cz7.2.0 to S-Cz7.4.0 [Release S-Cz7.0]
Acme Packet 4600 - Version S-Cz7.2.0 to S-Cz7.4.0 [Release S-Cz7.0]
Acme Packet 6300 - Version S-Cz7.2.0 to S-Cz7.4.0 [Release S-Cz7.0]
Information in this document applies to any platform.

Symptoms

1) SLB Drops requests that SBC is forwarding along, causing 408 Timeouts to be sent out on the core side of the SBC.

2) SLB drops responses that SBC is forwarding along, causing endpoints on the access to re-transmit requests and ultimately causing the SLB to drop the endpoints after 30s.

Changes

 

Cause

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