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SL48 - Tape Drive Is Continually Down, Drive Unload Timeout (Doc ID 2406752.1)

Last updated on JUNE 04, 2018

Applies to:

Sun StorageTek SL48 Tape Library - Version All Versions to All Versions [Release All Releases]
HP LTO3 Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Tape Drive is continually down.

18.05.29 16:12:07.89 Libctrl task Error - HE: drive unload timeout
  Return status: 0x80 - command failed
  Global error code: 0xF5 - HE: drive unload timeout
  Module error code: 0x95, 149
  Current command: 0x15 - move cartridge
  Task originator: 0x02 - CDB interpreter task
  Extender library specifier: 0x00 - master library
  Source element type.: 0x04 - tape drive
  Element number: 0x01, 1
  Destination element type.: 0x02 - storage slot
  Element number: 0x1A, 26
  Component ID type: 0x02 - medium PVT (barcode)
  Component ID: E13379L3
 
May 25 15:12:04 opsbackup bptm[20285]: [ID 485906 daemon.warning] TapeAlert Code: 0x32, Type: Warning, Flag: LOST STATISTICS, from drive HP.ULTRIUM3-SCSI.002 (index 2), Media Id E13344
May 25 15:12:37 opsbackup tldcd[20315]: [ID 782741 daemon.error] TLD(0) key = 0x2, asc = 0x4, ascq = 0x1, LOGICAL UNIT IS IN PROCESS OF BECOMING READY
May 25 15:12:37 opsbackup tldcd[20315]: [ID 648471 daemon.error] TLD(0) drive read_element_status error
May 25 15:12:37 opsbackup tldd[14232]: [ID 162256 daemon.error] TLD(0) going to DOWN state, status: Unable to sense robotic device
May 25 15:14:39 opsbackup tldd[14232]: [ID 947739 daemon.notice] TLD(0) going to UP state
May 25 15:18:20 opsbackup scsi: [ID 107833 kern.warning] WARNING: /pci@0,0/pci10de,377@f/pci1077,143@0,1/fp@0,0/tape@w500110a0008d8a30,0 (st5):
May 25 15:18:20 opsbackup Error for Command: write Error Level: Fatal
May 25 15:18:20 opsbackup scsi: [ID 107833 kern.notice] Requested Block: 0 Error Block: 0
May 25 15:18:20 opsbackup scsi: [ID 107833 kern.notice] Vendor: HP Serial Number: ,
May 25 15:18:20 opsbackup scsi: [ID 107833 kern.notice] Sense Key: Hardware_Error
May 25 15:18:20 opsbackup scsi: [ID 107833 kern.notice] ASC: 0x44 (internal target failure), ASCQ: 0x0, FRU: 0x0
May 25 16:05:07 opsbackup bptm[21808]: [ID 443589 daemon.crit] TapeAlert Code: 0x09, Type: Critical, Flag: WRITE PROTECT, from drive HP.ULTRIUM3-SCSI.003 (index 3), Media Id E13169
May 25 16:05:07 opsbackup bptm[21808]: [ID 496714 daemon.crit] TapeAlert Code: 0x1f, Type: Critical, Flag: HARDWARE B, from drive HP.ULTRIUM3-SCSI.003 (index 3), Media Id E13169
May 25 16:06:31 opsbackup ltid[14210]: [ID 557082 daemon.error] Operator/EMM server has DOWN'ed drive HP.ULTRIUM3-SCSI.003 (device 3)

Changes

 

Cause

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