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Oracle HSM: star Command Fails With "Error is not recoverable" (Doc ID 2408218.1)

Last updated on JUNE 13, 2018

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 6.1 and later
Information in this document applies to any platform.

Symptoms

The 'star' utility is frequently employed for administrative and problem-analysis purposes within our Oracle HSM environment.  Procedures such as 'Recovering Lost or Damaged Files' depend in this utility.

The star utility is failing since upgrading to 6.1.35.  This problem is not seen with versions of HSM prior to 6.1.35.

When attempting to read a disk archive using 'star' the following error is reported:

 

 

Cause

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