Troubleshooting PSU Alerts of SPT-8000-MJ and SPT-8000-5X Appearing Together

(Doc ID 2408642.1)

Last updated on JUNE 11, 2018

Applies to:

SPARC T4-2 - Version Not Applicable to Not Applicable [Release N/A]
SPARC T4-4 - Version Not Applicable to Not Applicable [Release N/A]
SPARC T5-2 - Version All Versions to All Versions [Release All Releases]
SPARC T5-4 - Version All Versions to All Versions [Release All Releases]
SPARC T5-8 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Customer reports a power supply issue.

These two alerts are seen, usually only from one power supply:

------------------ ------------------------------------ -------------- --------
Time UUID msgid Severity
------------------- ------------------------------------ -------------- --------
2012-10-27/18:58:14 e015c675-bf44-cbae-d917-ededd9418caf SPT-8000-5X Major

Fault class : fault.chassis.env.power.loss

FRU : /SYS/PS1
(Part Number: 300-2159)
(Serial Number:)

Description : A power supply AC input voltage failure has occurred.

Response : The service-required LED on the affected power supply and
chassis will be illuminated.

Impact : Server will be powered down when there are insufficient
operational power supplies.

Action : Please refer to the associated reference document at
http://support.oracle.com/msg/SPT-8000-5X for the latest
service procedures and policies regarding this diagnosis.

 

------------------- ------------------------------------ -------------- --------
Time UUID msgid Severity
------------------- ------------------------------------ -------------- --------
2012-10-27/18:58:18 1c64b197-d16f-6f6a-d404-d8535a524131 SPT-8000-MJ Critical

Fault class : fault.chassis.power.fail

FRU : /SYS/PS1
(Part Number: 300-2159)
(Serial Number:)

Description : A Power Supply has failed and is not providing power to the
server.

Response : The service required LED on the chassis and on the affected
Power Supply may be illuminated.

Impact : Server will be powered down when there are insufficient
operational power supplies

Action : Please refer to the associated reference document at
http://support.oracle.com/msg/SPT-8000-MJ for the latest
service procedures and policies regarding this diagnosis.

 

Cause

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