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PIC Alarm TKPIC00001 WatchDog - Probable Cause: Loss of signal (Doc ID 2409622.1)

Last updated on MAY 26, 2022

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Hardware - Version 9.0.4 and later
Information in this document applies to any platform.


Customer is seeing in ProAlarm a critical alarm TKPIC00001: WatchDog concerning a PMF and the description Probable Cause: Loss of signal.

When trying to ssh on PMF the error "ssh_exchange_identification: Connection closed by remote host" is thrown.


 Connecting via iLO on the PMF and opening the Remote Console you observe that it is unresponsive when trying to log in.


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